1. Information We Collect
Depending on how you use Fambuk, we may collect:
- Account information, such as your name, email address, username, user ID and profile information.
- User-generated content, including posts, comments, profile and cover images, photos, videos, captions and other content you choose to share.
- Device and technical information, such as device type, operating system, app usage information, network information and performance or diagnostic logs.
- Authentication and security information used to protect your account, including information associated with login and multi-factor authentication where enabled.
- Reports and moderation information when content, activity or an account is reported or reviewed for safety, abuse or policy enforcement.
2. How We Use Information
We may use information to:
- Provide, operate, maintain and improve Fambuk and its features.
- Create and manage accounts and support authentication and account security.
- Enable users to create, upload, share, discover and interact with posts, videos and other content.
- Deliver notifications and important service or security communications.
- Process user reports and support moderation, safety and platform enforcement.
- Detect, investigate and respond to abuse, security incidents and violations of applicable Fambuk rules.
- Improve app performance, reliability and user experience.
- Display and measure in-app advertising in accordance with applicable law and advertising privacy choices.
Where the GDPR or UK GDPR applies, our processing may rely on different lawful bases depending on the purpose: performance of our contract with you to provide requested account and social features; legitimate interests in securing, maintaining and improving the service where those interests are not overridden by your rights; compliance with legal obligations; and consent where required, including for certain advertising activities. You may contact us for more information about the lawful basis for a particular activity.
3. Camera, Photos, Video and Media
Fambuk may request access to your device camera, photos, videos or other media so you can use features such as creating posts and videos, selecting media, and updating profile or cover images.
Access is subject to the permissions you grant on your device and is used to support the feature you choose to use.
4. Cloud Storage and Infrastructure
Fambuk uses cloud infrastructure to operate the service. Data such as account information, posts and uploaded media may be stored or processed using service providers such as Amazon Web Services (AWS).
Service providers process information as necessary to provide infrastructure and technical services to Fambuk. Because Fambuk operates online, information may be accessed, stored or processed in countries outside your country of residence, including where our infrastructure or providers operate. Privacy protections in those countries may differ.
Where applicable law requires specific safeguards for international transfers, Fambuk will use an appropriate lawful transfer mechanism. You can contact us to ask about the transfer arrangements relevant to your information.
5. Third-Party Services
Fambuk may use third-party services to support app functionality, including:
- Amazon Web Services (AWS) for cloud infrastructure, storage, processing and related backend services.
- Google AdMob for in-app advertising, ad delivery and measurement.
- Technical service providers used to support features such as media processing, delivery, security or other app functionality.
Depending on your device, location, settings and applicable consent choices, Google AdMob and its advertising partners may process information such as advertising identifiers, device and app information, approximate location inferred from network data, and interactions with advertisements. This may support ad delivery, fraud prevention, frequency management, measurement and, where permitted, personalised advertising.
Personalised advertising may use information to make ads more relevant to you. Non-personalised advertising does not use a personal profile to select ads, but may still involve limited device information and processing for delivery, security or measurement. Declining personalised advertising does not necessarily remove advertisements.
For more information, see How Google uses information from sites or apps that use its services and Google's Privacy Policy.
Other service providers may process information according to their applicable privacy terms and our arrangements with them.
6. Data Sharing
Fambuk does not sell your personal data.
We may disclose information where reasonably necessary:
- To service providers and infrastructure partners that help us operate Fambuk.
- To advertising service providers used to deliver and measure advertising, subject to applicable privacy choices and law.
- To investigate abuse, security incidents, user reports or violations of applicable platform rules.
- To comply with applicable law, regulation, court order or another lawful requirement.
When you publish content or interact with other users, information you choose to make public may be visible to other Fambuk users and, depending on the feature, to people accessing shared links. Avoid posting personal information that you do not want others to see.
7. Reports, Moderation and Platform Safety
Fambuk provides in-app reporting and moderation features to help protect users and the platform.
When a report is submitted, we may process information associated with the report, the reported content and the relevant accounts as necessary to review the matter.
Depending on the circumstances and the nature of a violation, Fambuk may remove a post or video and may suspend or ban an account. Information relating to reports or enforcement may be retained where reasonably necessary for safety, abuse prevention, legal obligations or dispute handling.
8. Data Security
We use reasonable technical and organisational safeguards designed to protect information, including secure communications, access controls and security monitoring. No system can be guaranteed to be completely secure.
9. Your Content and Account Controls
Fambuk provides controls that allow users to manage their content and account. Users can delete posts and videos they have created and can permanently delete their Fambuk account through the account security settings.
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing the service, account security, dispute handling and meeting legal obligations. Retention depends on the type of information and why it is held. Account and content information may be removed or scheduled for deletion following a user request; some records may be retained for a limited period where required for legal, security, abuse-prevention or compliance purposes. Backup copies may persist until the applicable backup rotation or deletion process completes.
For information about deletion of your account and associated content, see our Delete Account page. You may contact us to ask about retention criteria for particular information.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information. These may include rights to access, correct or delete personal information; restrict or object to certain processing; receive a portable copy of certain information; and withdraw consent where processing relies on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
If the GDPR or UK GDPR applies to you, you may also have the right to complain to the relevant data protection supervisory authority. Some rights are subject to exceptions and identity verification under applicable law.
Advertising privacy choices: Where required, Fambuk uses Google's consent-management process to present advertising choices. You can make choices when the message appears. Where applicable, users may change or withdraw their consent through the privacy choices provided by Fambuk. Advertising consent choices do not necessarily stop all advertisements.
For privacy questions, rights requests or assistance with advertising choices, contact us using the details below.
11. Account Deletion
You can permanently delete your Fambuk account through the app. Account deletion removes or schedules for deletion applicable profile information, account data and user content from active systems, subject to limited retention where reasonably necessary for legal, security, abuse-prevention or compliance purposes.
See our Delete Account page for instructions and further information.
12. Children’s Privacy and Safety
Fambuk is not intended for children under 13, and we do not knowingly collect personal information from children under that age.
We prohibit child sexual abuse and exploitation and maintain separate Child Safety Standards describing our safety commitments and reporting processes.
13. Changes to This Policy
We may update this Privacy Policy as Fambuk develops, our practices change or legal and regulatory requirements evolve. When we make material updates, the revised policy will be published on this page with an updated effective date.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right or need help with advertising choices, contact the operator of Fambuk:
FAMBUK SOCIAL MEDIA PTY LTD (Australia)
fambuksocial@fambuk.com
Please do not send passwords or sensitive authentication details by email.